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Europe B2C E-Commerce Delivery Market Analysis Report 2022 | Popgen Tech

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Dublin, Dec. 20, 2022 (GLOBE NEWSWIRE) — The “Europe B2C E-Commerce Delivery 2022” report has been added to ResearchAndMarkets.com’s sacrifice.

Home delivery has developed great popularity in several European countries in 2021

As B2C e-commerce continues to rise, optimizing and personalizing delivery methods is gaining momentum. Home delivery was the top shipping destination offered by online retailers, with more than half of digital merchants shipping to residences. Similarly, consumers are also opting for home delivery.

According to a survey cited in the report, more than half of online shoppers chose standard home delivery at checkout. In the United Kingdom, Germany, the Netherlands, among others, a significant proportion of online shoppers preferred home delivery with a signature requirement. Some variation in preferences appeared in countries within the European region, such as Sweden, where almost one-third of online shoppers preferred to have their B2C e-commerce purchases delivered to their PO Box/multioccupancy PO box by the postal service.

Online buyers in Europe find 3-5 days the maximum acceptable delivery time

Online shoppers in many countries in Europe find that 3-5 days is the maximum time to wait for their order to arrive. Very few online buyers found 6 days or more acceptable, demonstrating the importance of speed when it comes to B2C e-commerce order fulfillment.

In Germany, many online shoppers ranked fast delivery as one of the most important delivery-related factors when shopping online, after the cost of delivery. Furthermore, a quarter of online shoppers in Sweden placed high value on fast deliveries when shopping online, as spelled out in the report.

Questions covered in the report

  • What was the most preferred delivery location in e-commerce in Europe?
  • How do shipping preferences differ between the countries in this region?
  • What did online shoppers in Europe consider the most important criteria when ordering online?
  • Which courier services are mostly used for e-commerce delivery in Poland?
  • Which benefit of e-commerce was the most important for online shoppers in Germany?

Key topics covered:

1. Executive summary

2. Global developments

  • Overview of B2C eCommerce delivery, August 2022
  • Smart Parcel Locker Market Value, in Million USD, 2022e and 2029f
  • Share of delivery preferences, in % of consumers, June-July 2021
  • Share of online shoppers who prefer to have items purchased delivered to them instead of collecting them, in %, June-July 2021
  • Share of consumers who trust that retailers will fulfill online orders as promised, in %, June-July 2021
  • Share of new compliance priorities, in % of decision makers, June-July 2021
  • Share of retail decision makers focusing on offering a wide variety of delivery options and speeds, in %, 2019 and 2021e
  • Important service features when shopping for groceries, in % of grocery shoppers, October-November 2021
  • Services related to delivery and fulfillment are important when buying groceries, by age group, in % of grocery shoppers, October-November 2021
  • Attitudes towards payment for delivery and return services, in % of respondents, November 2021
  • Share of consumers’ attitude towards environmental impact of online delivery, in %, November 2021

3. Europe

3.1. Regional

  • Breakdown of expected B2C e-commerce delivery times, by selected countries, in % of online buyers, 2021e
  • Top 3 Shipping Methods Online Retailers Offered, in % of Online Retailers, May 2021
  • Top delivery method preferred at checkout when shopping online, in % of online shoppers, May 2021
  • Delivery destinations preferred in B2C e-commerce, in % of online shoppers, 2021
  • Top shipping-related reasons why online shoppers stop buying products added to their cart, in %, May 2021
  • Important criteria when ordering online, in % of online shoppers, 2021
  • Willingness to pay extra for an eco-friendly B2C e-commerce delivery, by selected countries, in % of online shoppers, 2021e

3.2. Advanced markets

3.2.1. UK

  • Breakdown of most preferred e-commerce delivery methods, in % of online shoppers, 2021e
  • Delivery methods preferred in B2C e-commerce delivery, in % of online shoppers, May 2021
  • Top 5 reasons for cross-border online shopping, incl. Delivery related, in % of UK cross-border online shoppers, 2021

3.2.2. Germany

  • Breakdown of preferred delivery methods in e-commerce, in % of online shoppers, 2021e
  • Delivery-related factors important when shopping online, in % of online shoppers, 2021e
  • Share of respondents who do not order online due to high delivery costs, in %, 2022e
  • Top benefits of online shopping, in % of online shoppers, October 2021
  • Share of online shoppers who care a lot about Parcel Box delivery, in %, May 2021

3.2.3. France

  • Share of e-shoppers who used the click-and-collect option, in %, 2021
  • Share of e-shoppers who traveled to a collection point, in % and preferred collection point, in % of e-shoppers, 2021

3.2.4. Italy

  • Most preferred B2C e-commerce shipping destinations, in % of online shoppers, 2021
  • Areas in which companies will expand their organizational structure, in % of companies, 2022e

3.2.5. The Netherlands

  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e

3.2.6. Spain

  • Delivery destinations preferred in B2C e-commerce, in % of online shoppers, 2021
  • Share of online shoppers who want to be able to choose same-day delivery, in %, May 2021

3.2.7. Belgium

  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e

3.2.8. Sweden

  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e
  • Delivery-related factors important when shopping online, in % of online shoppers, 2021e

3.2.9. Switzerland

  • Top 3 Preferred Delivery Addresses, in % of Respondents, 2021
  • Preferred Shipping/Delivery Methods, in % of Respondents, 2021
  • Top reasons for choosing Click & Collect services, in % of respondents, 2021

3.2.10. Denmark

  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e

3.2.11. Finland

  • Delivery-related factors important when shopping online, in % of online shoppers, 2021e

3.2.12. Austria

  • Delivery methods preferred in B2C e-commerce delivery, in % of online shoppers, May 2021

3.3. Emerging markets

3.3.1. Poland

  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e
  • Breakdown of preferred delivery methods in B2C e-commerce, in % of online shoppers, 2021e
  • Methods of delivery that encourage online shopping, in % of online shoppers, May and June 2021
  • Breakdown of courier service providers used for delivery in B2C e-commerce, in % of online shoppers, May and June 2021

3.3.2. Turkey

  • Important criteria when ordering online, in % of online shoppers, 2021

3.3.3. Portugal

  • Top reasons not to buy products online including. “Delivery-related reasons”, in % of households, June-September 2021

3.3.4. Czech Republic

  • Delivery destinations preferred in B2C e-commerce, in % of online shoppers, 2021

Companies mentioned

  • DHL
  • DPD
  • FedEx
  • GLS
  • InPos
  • Pocztex

For more information on this report visit https://www.researchandmarkets.com/r/4c66b7

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